Support and help center

How can we help you?

Our dedicated and service-minded support teams are always ready to assist you with any inquiries regarding your Tobii eye tracker or its integration. Whether you need help with your research study, troubleshooting, or have questions about a Tobii gaming product, we are here to provide comprehensive support and ensure you have a seamless experience.

Tobii support teams

Contact one of our support specialists by using the links below.

Research support

Need help with your research eye tracker or one of our software tools? Get in touch with our customer care team, by logging in to our support portal — Tobii Connect.

Contact Customer Care

Gaming support

For questions about your gaming eye tracker and applications — Tobii Eye Tracker 5, Tobii Ghost, and Tobii Horizon — or inquiries about our device integrations, contact our helpful experts.

Contact our Help Center

Our services

Consulting services

Tobii Insight Services

Our research experts help you create and customize your own full-service eye tracking study. A flexible way to understand behavior, turning insights into impact.

Consulting services

Customer Integration

At Tobii we believe collaboration and knowledge sharing is the best way to introduce eye tracking to your new products and applications.

Consulting services

Training and Education Services

Interactive online sessions, onsite training, and our e-learning platform will help you operate your eye tracking system. Book a course today!

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Consulting services

Funding Support Services

Funding support services is designed to assist researchers, who are looking to integrate eye tracking into their methodology, with their applications for grant funding.